Pak Directory ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Pak Directory collects, uses, stores, and protects information when you use our mobile application and related services.
By using Pak Directory, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create or use an account, we may collect:
- Name
- Email address
- Google account information when Google Sign-In is used
- Account and authentication information
- Notification/device information required to provide notifications
Some features may be available without creating an account, while features such as adding businesses, claiming businesses, submitting reviews, favorites, and certain account-related features may require login.
Business Information
When you add or manage a business listing, you may provide:
- Business name
- Business name in Urdu
- Category and subcategory
- Phone number
- WhatsApp number
- Alternative contact number
- Business address
- City and area
- Location information
- Business description
- Business hours
- Website
- Social media links
- Established year
- Business images
- Business proof or verification documents where required
Reviews and User Content
When you submit a review, rating, report, image, or other content, we may collect and store the information you provide.
Reviews and business-related content may be displayed publicly on Pak Directory.
2. How We Use Your Information
We may use your information to:
- Create and manage your account
- Provide business search and discovery
- Display business listings
- Process business submissions
- Process business claims
- Verify business information
- Provide favorites and saved businesses
- Display and manage reviews
- Process reports
- Provide nearby business recommendations
- Provide location-based features
- Send relevant notifications
- Provide business analytics
- Improve our application and services
- Prevent fraud, abuse, spam, and misuse
- Maintain application security
- Comply with applicable legal requirements
3. Location Information
Pak Directory may request access to your device location to provide location-based features such as:
- Nearby businesses
- Distance information
- Location-based search
- Local business discovery
Location permission is optional. If you do not provide location access, you may still be able to manually select a city or area where supported.
You can manage location permissions through your device settings.
4. Business Listings
Business information submitted to Pak Directory may be publicly displayed so that users can discover and contact businesses.
Public information may include:
- Business name
- Category
- Address
- City and area
- Phone number
- WhatsApp number
- Business hours
- Description
- Website
- Social media links
- Images
- Ratings and reviews
- Verification status
- Featured status
Business owners are responsible for ensuring that the information they submit is accurate and that they have permission to use any submitted content.
5. Reviews and Reports
Users may submit ratings, reviews, and reports about businesses.
Reviews should represent genuine experiences. Fake reviews, misleading reviews, harassment, threats, spam, and review manipulation are not permitted.
Users may also report businesses for reasons such as:
- Business closed
- Fake business
- Wrong information
- Other legitimate concerns
We may review, moderate, approve, reject, or remove submitted content when necessary.
6. Analytics
Pak Directory may collect certain usage and engagement information to understand how the application and business listings are being used.
Depending on the available features, analytics may include:
- Business profile views
- Calls
- WhatsApp clicks
- Directions
- Website clicks
- Social media clicks
- Shares
- Search activity
- Favorites
- Other relevant interactions
This information may be used to provide business analytics and improve the application.
7. Advertising
Pak Directory may use third-party advertising services such as Google AdMob to display advertisements.
Advertising providers may collect or process certain information according to their own privacy policies and applicable settings.
Pak Directory may also provide paid or premium options that can reduce or remove advertisements where such features are available.
8. Notifications
Pak Directory may send notifications related to the service, including:
- Business approval or rejection
- New reviews
- Review replies
- Business-related updates
- Important service announcements
- Other relevant notifications
You can manage notification permissions through your device settings.
9. Information Sharing
We do not sell your personal information as part of the normal operation of Pak Directory.
Information may be processed by trusted third-party services where necessary to operate the application, including services for:
- Authentication
- Hosting and infrastructure
- Notifications
- Analytics
- Advertising
- Maps and location services
- Payments and in-app purchases
We may also disclose information where required by applicable law, legal process, court order, or where necessary to protect the security and rights of users or the service.
10. Google Services and Maps
Pak Directory may use Google services such as Google Sign-In, Google Maps, Google Play services, Google AdMob, and Google Play Billing.
These services may process information according to their own terms and privacy policies.
11. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Data Retention
We retain information for as long as reasonably necessary to:
- Provide our services
- Maintain accounts and business listings
- Provide analytics
- Resolve disputes
- Prevent abuse
- Comply with legal obligations
- Enforce our policies
Some information may also be temporarily stored or cached on your device to support application functionality.
13. Your Choices
Depending on the available features, you may be able to:
- Update your account information
- Manage location permissions
- Manage notification permissions
- Manage favorite businesses
- Edit or delete your reviews where supported
- Update your business information
- Manage your business listings
- Sign out of your account
14. Business Owner Responsibility
Business owners are responsible for ensuring that the information they submit is accurate, lawful, and suitable for public display.
Do not submit sensitive personal information belonging to another person without appropriate permission or legal basis.
15. Children's Privacy
Pak Directory is intended for general users.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.
16. Third-Party Services
Pak Directory may use third-party services for authentication, analytics, advertising, maps, notifications, hosting, and payments.
These services may have their own privacy policies and terms. We recommend reviewing the applicable policies of those services.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our application, services, legal requirements, or data practices.
When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us through the official contact details provided by Pak Directory.
Pak Directory
Pakistan's Local Business Directory
Developed by: Muneeb Ali
Powered by: CodiFlux
Last Updated: August 15, 2026